Privacy Policy

This Privacy Policy (“Policy”) describes how AutomateTech Solutions, LLC, operating through COMMAND Ai·OS, TakeCOMMAND, and current or future niche-specific brands, divisions, websites, landing pages, campaigns, subdomains, and service offerings, collects, uses, stores, discloses, and protects your information. For purposes of this Policy, “Company,” “we,” “our,” or “us” refers to AutomateTech Solutions, LLC, COMMAND Ai·OS, and any related niche-specific identity brand, marketing brand, white-label brand, landing page, or service offering operated by AutomateTech Solutions, LLC. By accessing or using our websites, landing pages, platforms, software, automation systems, AI services, communication tools, marketing systems, forms, social media pages, advertisements, or related services, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: Name, email address, phone number, business name, billing information, payment details, mailing address, account credentials, and communication preferences.

Business Information: Website URLs, CRM data, marketing campaign information, advertising account data, analytics and reporting information, customer interaction data, lead information, appointment information, sales pipeline information, business operations information, and industry-specific intake information.

Technical Information: IP address, browser type, device information, operating system, usage activity, cookies and tracking data, login timestamps, platform interaction data, referral source, page visits, and form submissions.

Communications: SMS communications, emails, support tickets, chat interactions, AI-generated conversations, voice assistant interactions, call recordings or transcripts where applicable, appointment-booking communications, and customer-support communications.

How We Use Your Information

We may use collected information to provide services, operate automation systems, manage subscriptions and billing, improve platform functionality, provide customer support, communicate service updates, send onboarding information, process payments, deliver AI-powered services, provide analytics and reporting, improve user experience, comply with legal obligations, detect fraud or misuse, manage marketing campaigns, facilitate CRM integrations, operate AI chat and voice systems, schedule appointments, send reminders and follow-ups, configure workflows and campaigns, personalize communications, and deliver industry-specific marketing and automation services.

TakeCOMMAND & Related Brands

We may collect information through niche-specific brands, websites, landing pages, advertisements, social media accounts, forms, funnels, or campaigns. Although these brands may use different names, messaging, designs, or industry-specific positioning, the information collected may be processed by AutomateTech Solutions, LLC, COMMAND Ai·OS, and/or authorized service providers.

AI & Automation Services

Our services may utilize artificial intelligence systems, machine-learning technologies, automation tools, predictive systems, call automation, chatbot systems, CRM workflows, and third-party AI infrastructure. You acknowledge that AI-generated outputs may contain inaccuracies, automated systems may require human oversight, and data processed through AI systems may interact with third-party AI providers.

SMS Communications

When you provide a phone number and separately provide affirmative SMS consent, you agree to receive SMS communications from AutomateTech Solutions, LLC, COMMAND Ai·OS, and/or related niche-specific brands. These communications may include appointment reminders, onboarding notifications, support communications, automation alerts, account notifications, follow-up messages, consultation reminders, and, where you have opted in, promotional updates. Message frequency varies. Message and data rates may apply. You may opt out of SMS at any time by replying STOP. For assistance, reply HELP or contact support@commandaios.tech.

Mobile opt-in information and SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes.

Cookies & Tracking Technologies

We may use cookies, analytics tools, tracking pixels, session technologies, browser storage, advertising technologies, retargeting pixels, and conversion tracking tools to improve platform performance, marketing effectiveness, user experience, analytics, advertising, and system functionality. You may disable cookies through your browser settings; however, some features may not function properly.

Third-Party Services & Integrations

We may utilize third-party providers including payment processors, CRM platforms, AI providers, analytics providers, cloud hosting services, advertising platforms, communication providers, automation systems, white-label fulfillment providers, call-tracking providers, email and SMS providers, scheduling tools, and data-enrichment providers. We are not responsible for the privacy practices, policies, outages, or actions of third-party services.

Data Sharing

We do not sell your personal information. We may share information with service providers, platform integrations, payment processors, automation providers, communication providers, AI and software infrastructure providers, advertising and analytics platforms, when legally required, to protect legal rights, during business transfers or restructuring, or as necessary to provide requested services.

Data Security

We implement commercially reasonable safeguards designed to protect your information. However, no online platform, software system, AI infrastructure, communication system, CRM, third-party integration, or internet transmission is completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, maintain operational records, support billing and reporting, manage campaigns and workflows, and protect legal rights.

Client Responsibility

Clients are responsible for maintaining secure passwords, safeguarding account access, protecting API credentials, monitoring authorized users, reviewing AI-generated communications, complying with applicable laws, obtaining proper consent from their own customers, leads, patients, clients, prospects, or users, and ensuring industry-specific compliance.

Regulated Industries

Some clients may operate in regulated industries, including but not limited to law, dental, healthcare, financial services, insurance, real estate, and professional services. Clients in regulated industries are solely responsible for ensuring that their use of our services complies with applicable professional rules, advertising rules, privacy obligations, confidentiality requirements, licensing requirements, ethics rules, and industry-specific regulations.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes To This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions become effective immediately upon posting. Continued use of our services constitutes acceptance of the updated Policy.